CORE SUBMISSION · STEP 1 OF 2

Request a core review.

Complete this form, then review and sign. We will create a dedicated support ticket and save your signed submission so our team can decide whether we want or need your item.

Do not ship until our team accepts your item. Some items have no value to us. Our staff will review your submission in Zendesk and contact you. Acceptance and current core value depend on stock levels, actual condition, supply and demand. This form does not guarantee a purchase price or payment.

This is a core refund / purchase submission. For repairs, use our electronic repair work order.

Contact & check mailing address

Full name *Business / shopEmail *Phone * Street address *Apartment / suiteCity *State / province *ZIP / postal code *Country *

An eligible core payment is sent by check to this address. Please allow several weeks for processing, testing, evaluation and mailing.

Vehicle & item

Submission purposeYear *Make *Model *VIN, if knownMileage, if knownItem you are sending *Part number, if known

Describe the issues you had with this item / current condition *Previously opened, modified or repaired?Previous work detailsPrevious order / ticket reference, if anyWho did you contact about this item? / acceptance discussion

A previous ticket reference helps our team review your history. This submission creates its own ticket.

Submit for review before shipping

Wait for a reply confirming acceptance and providing shipping instructions. Questions? Call 262-456-4147. If you use our optional discounted UPS portal linked on the website, the label cost is deducted from your core refund. This form does not create a shipping label.

After signing, save your submission reference and PDF. This is a request for review, not permission to send the item. Do not create a label or ship until staff confirms acceptance.

Your submission is complete only after you sign on the next screen. No payment is collected by this form.